What is an AI chatbot?
An AI chatbot is a piece of software that uses artificial intelligence (AI) to simulate conversations with a user. This software can exist on websites or mobile apps.
Our 24/7, on-demand AI chatbot has been designed to answer many frequently asked questions in the domestic violence domain.
We work with organizations to customize the digital conversation experience to ensure alignment in scope and significance to your mission.
Our AI chatbot has the ability to cover a variety of topics such as those listed below. Organizations will have the option to tailor the issues and information resources referenced by our AI chatbot.
Early stage abuse warning signs & signals
Domestic violence definitions
Housing options
Food insecurity
Safety plans
Mental health support
To ensure an engaging and supportive conversation journey, we will work with your team to conduct in-depth user research.
As the needs and concerns of your user community are identified, we develop personas and journey maps to lay the foundation of our human-centric conversation design.
Relevant information such as location and situation-specific details are embedded into the conversation, enabling 'search' to be a dialog-based experience.