Frequently Asked Questions

 

Is Seguro Project an emergency service?

No, Seguro Project is not an emergency service and will not be able to provide any assistance in an emergency situation. If you are in immediate danger or facing a crisis, please call 911.

Is Seguro Project a certified counsellor?

No, Seguro Project is not a certified counsellor. Seguro Project acts as a resource hub and provides you with important information regarding domestic violence, including counselling services that you can use if needed.

Does Seguro Project know about my identity?

Seguro Project does not know who you are as it does not ask you to provide any personal information.

What is happening to the data I am providing?

The data captured by Seguro Project is anonymous. Seguro Project aims to use this data to create actionable insights and reports which can be used by domestic violence organisations and shelters to understand the needs of the victims, assess gaps in existing services and create new services if needed.